Privacy Policy

Chameza Projects (a part of Chameza Group) is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, the legal bases for processing, how long we retain it, and the choices and rights available to you. This policy applies to our website, communications, and any services where this policy is linked.

By using our website or engaging with our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Who we are: Chameza Projects delivers end-to-end infrastructure solutions including design-build, project management consultancy, and in-house manufacturing of steel, wood, plastic, and laboratory equipment for healthcare, educational, commercial, and public sectors.

Information We Collect

We collect information to operate effectively and provide you with the best experience:

• Contact details: name, email address, phone number, organization, role.
• Project information: requirements, scope, budget range, location, timelines.
• Website usage: pages viewed, interactions, device/browser data, approximate location (via cookies/analytics).
• Communications: inquiries, emails, call notes, and feedback.

How We Use Your Information

We process personal data for the following purposes:

• Service delivery: responding to inquiries, providing proposals/quotes, and managing projects.
• Improvement: enhancing our website, solutions, and client experience.
• Marketing (with consent or legitimate interest): sharing solution updates, case studies, or events relevant to your sector.
• Compliance & security: meeting legal obligations and protecting our services from misuse or fraud.

Legal Bases for Processing

Depending on the context, we rely on one or more of the following legal bases: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests (e.g., to improve services and communicate with clients); and compliance with legal obligations.

Sharing of Information

We do not sell your personal data. We may share information with trusted providers who assist in website hosting, analytics, communications, or project execution. These parties process data under contractual safeguards and only as necessary. We may also disclose information if required by law or to protect rights, safety, and security.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Retention periods vary by data type and regulatory obligations.

Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process. While no system is completely secure, we continuously improve our controls to protect against unauthorized access, alteration, disclosure, or destruction of information.

Your Rights

Subject to applicable laws, you may have rights to access, correct, update, or delete your personal data; object to or restrict processing; and withdraw consent where processing is based on consent. To exercise these rights, contact us using the details below.

Cookies & Similar Technologies

We use cookies and similar technologies to operate our site, analyze usage, and personalize content. You can control cookies through your browser settings. Some features may not function properly without cookies.

International Transfers

Where data is transferred across borders, we apply appropriate safeguards consistent with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: info@chamezaprojects.com or via the Contact page. We aim to respond within standard business timelines.

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For clarity, this section details our typical engagement lifecycle for context only (not legal terms): discovery, strategy development, implementation, and progress monitoring—applied to turnkey construction, manufacturing integration, and project management consultancy.

We strive for transparent communication, defined milestones, and quality checkpoints throughout planning, manufacturing, and site execution to protect your project data and business information.

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When you request a consultation or submit project information, we use it solely to respond and prepare proposals tailored to your requirements. Access to such information is restricted to authorized personnel and vetted partners bound by confidentiality obligations.

Our approach aligns with industry best practices for healthcare, educational, commercial, and public infrastructure projects, including documentation hygiene and auditability.

• Discover the Project
• Strategy Development
• Implementation the solution
• Monitoring Progress

Security and Retention

We use reasonable and appropriate measures to secure personal and project information, including access controls, encryption-in-transit where applicable, secure development and hosting practices, and periodic reviews. Retention is limited to the period necessary for service delivery, legal, and compliance obligations.

Contact Us

For privacy inquiries, data requests, or concerns, email info@chamezaprojects.com or reach us via the Contact page. We will acknowledge your request promptly and provide a response within applicable timelines.